FAQ’s

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Frequently Asked Questions

Do you provide custom boxes?

Yes, Affinity Custom Boxes makes custom boxes just for you! Our team helps design boxes that fit your brand perfectly.

Can I use my own design on the boxes?

Absolutely! Affinity Custom Boxes lets you print your artwork on the boxes. We ensure high-quality prints for your needs.

How long does it take to get my order?

Typically, Affinity Custom Boxes take 7 to 12 business days to finish your order. We aim to meet your deadlines efficiently.

Can I get an instant quote for my order?

Yes, you can get a quick price quote by visiting Affinity website and sharing details about your project. They will respond with a customized estimate soon.

Do you offer global shipping?

Yes, we usually ship to countries around the world. However, there are some countries or areas where we cannot ship. For more details, please contact one of our customer service representatives.

Is there a special discount for bulk orders?

Yes, we do offer special discounts for bulk orders. We have great discount offers and promotions available.

What is the smallest order I can place ( MOQ )?

Affinity Custom Boxes allows you to order as few as 100 boxes. This helps small businesses grow and market themselves.

What can I do if I can't find the exact box size I need?

If you can’t find the right box size at Affinity, you can ask their customer service for help. They can create a custom box that fits your needs perfectly.

What happens after I place my order? Do I get proof before printing?

After you place your order, Affinity will send you a confirmation email. They do not provide proof before printing, but they ensure high quality and timely delivery of your product.

What file format do I need to provide for printing my artwork or design?

You can send us your design in one of the following formats: PSD, PDF, or AI. Please make sure the file has a minimum resolution of 300 DPI for high-quality printing.