Our Adherence to Confidentiality

Affinity Custom Boxes is committed to respecting our customers’ privacy. Except as necessary to complete and ship transactions, we do not share, sell, or otherwise disclose information about our clients to other parties. Please realise that we will release your information where required by law, to protect our interests and the safety of other visitors to our website, or when you authorise us to do so.

Requisite Personal Information Provided

When you contact Affinity Custom Boxes , subscribe to our marketing services, or make a purchase from our website, you will be requested to give us with some of your personal information as part of our policy. For example:

Your Character Verification/Identity and Contact Details:

This takes into consideration your name, email address, mailing/billing address, delivery address, and phone number.

Your Payment Details:

Details about your bank account or debit/ATM cards. Nonetheless, we guarantee the security of your information and will not retain any of it.

Your Profile Data:

When you establish and register an account on our website, your password, username, and purchase information will be protected.

Request end note:

To avoid future problems, ensure that the personal information and other data you supply us is legitimate and correct. If your personal information changes, please keep us informed.

How Do We Process Your Information?

We may use your personal information for the following purposes:

• To carry out the requests/orders that you have given through your registered account or by other modes of communication accessible
• To fulfil our obligations arising from any agreements established between you and Affinity Custom Boxes.
• To continue following up on your suggestions or comments about the services we provide.
• To notify you of the most recent modifications made to our services
• To give you relevant information that you may find interesting. These may comprise data regarding goods, facilities, marketing, and publicity for any related company’s properties and services.
• Process a financing or employment application.
• We review our maintenance stages for protecting personal information on a systematic basis.

How Long Does Your Information Stay with Us?

For the record, we will not disclose your personal information or any other private information until you are a registered client. Otherwise, we may retain your information even after you are no longer a client in order to react to your enquiries or complaints, as well as to maintain vital records for legal, administrative, or reporting purposes.

General Data Protection Regulation (GDPR)

According to the new privacy policy regulation in European Union law, the General Data Protection Regulation (GDPR), business processes that handle personal data must be designed with data protection in mind, which means that personal data must be stored with the highest privacy settings possible by default. As a result, the data is not made public without explicit authorisation and cannot be used to identify a subject unless other information is saved separately.

Personal data may not be processed unless it is done on the authorised basis stated by the rule. The data subject can cancel this authorisation at any time. Data subjects have the right to obtain a portable copy of the data gathered by the processor in a commonly used format.

What Are Your Rights as Our Clients?

As customers, you have the right to prohibit us from withholding or using your information, as well as to request that we erase, remove, or cease using it if we no longer require it.

Please notify us if you believe we should not use it; nevertheless, please keep in mind that there may be legal or other official reasons why we must withhold or use your personal information.

Your rights under data protection legislation regarding your personal data are simply summarised below:

Request access to your personal information. This allows you to obtain a copy of the personal information we have on file for you and confirm that it is being processed correctly.

Demand that we correct the personal information we have on you. This allows you to have any incomplete or incorrect data we have on you corrected, albeit we may need to validate the accuracy of the new data you supply us.

Request the erasure of your personal information. This allows you to request that we erase or destroy personal data for which there is no legitimate reason for us to continue processing it. Please keep in mind, however, that we may not always be able to complete your claim for deletion due to particular legal reasons.

Demand control over the processing of your personal data. You can ask us to stop processing your personal data in the following scenarios:

If you want us to verify the accuracy of the data, or if our use of the data is illegal but you don’t want it removed.

if you need us to withhold the data even if we no longer need it because you need it to establish, exercise, or protect your legitimate rights;

You have complained about our use of your information, but we must determine if we have compelling legitimate grounds to use it.

Request that your private data be allocated to you or a third party. We shall make your private information available to a third party of your choice in an organised, commonly used, machine-readable manner. Please keep in mind that this privilege only applies to computerised information that you initially gave us permission to use or that we utilised to enter into an agreement with you.

For Registration

To become an Affinity Custom Boxes customer, you must first complete the registration form. During registration, a user must provide his or her full name and email address. We use this information to keep the customer informed about our services even if they have not placed an order. Your financial information will be used to conduct transactions and charge you for requested items and services.

Order Form Details

Our order form requests information from the user. A user must supply contact information (name, email, and shipping address) as well as financial information (credit card number and expiration date). This information is used to authorise payment cards and fulfil client orders. If we have problems processing an order, we will contact the user using the information provided.

Cookies

An HTTP cookie is a little piece of data delivered from a website that is saved on the user’s computer by the web browser while the user is surfing. Cookies were created to provide a reliable technique for websites to remember stateful information or record the user’s browsing history. My Affinity Custom Boxes and the Affinity Custom Boxes order area employ cookies to uniquely identify users, associate user files with orders, and enable the shopping cart. Our website cannot be utilised with cookies disabled.

Archive Files

We use log/archive files in the same way that most other web servers do. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks, which are used to analyse trends, administer the site, track user movement in aggregate, and collect broad demographic information for aggregate use. This data is not associated with personally identifying information.

Incomparable Bids and Apprises

Our recognised members will receive occasional updates on goods, services, exclusive promotions, and a newsletter. To respect our users’ privacy, we provide the opportunity to opt out of receiving these sorts of messages. If you do not want to receive future mailings, please write an email to sales@affinitycustomboxes.com.

Subscribing to Our Circular

Customers voluntarily subscribe to our newsletter; we request contact information such as name and email address. To respect our users’ privacy, we give an option to opt out of these messages. If you do not want to receive future newsletters, please write an email to sales@affinitycustomboxes.com

Customer Support Facility

We contact with users on a frequent basis to offer the services they have requested. Our production and customer service departments communicate with customers via email and phone regarding issues with in-process orders – a team of professional customer representatives who have extensive knowledge of packaging customisation and accurate answers to all of your questions is available around the clock.

Authorized Disclaimer

Though we make every attempt to protect user privacy, we may be forced by law to reveal personal information if we believe it is necessary to comply with a current judicial proceeding, a court order, or legal demand issued on our website.

Third Party Service Providers 

We have third-party service providers working with us. We may share your information with third-party service providers, agents’ subcontractors, and other affiliated organisations in order to complete tasks and offer services to you on our behalf (for example, product delivery).

However, when we utilise third-party service providers, we disclose only the personal information required to offer the service, and we have a contract in place that compels them to keep your information private and not use it for their own direct marketing.

Please rest assured that we will not disclose your information to third parties for their own direct marketing purposes, unless you have requested it or we are forced to do so by law, such as a court order or for the prevention of fraud or other crime.

Corporate Substitutions

If Affinity Custom Boxes goes through a corporate change, such as merging, being purchased by another firm, or selling a portion of its assets, users’ personal information will most likely be among the assets transferred.

If, as a result of the business transition, the users’ personally identifiable information is used in a manner other than that declared at the time of collection, they will be given an option in accordance with our notice of changes section.

Opting Out of Retailing and Preference Alert

You may choose whether or not to receive information from us. If you do not wish to receive direct marketing messages from us, you may indicate your preferences by checking the appropriate boxes on the form on which we collect your information.

We will not contact you for marketing reasons via email, phone, or text message unless you have provided your previous approval. If you have stated that you do not want to be contacted for marketing purposes, we will not contact you by postal mail. You may alter your marketing selections at any time by contacting our customer service department.

Association to Other Websites

The Affinity Custom Boxes website may include links to websites managed by other organisations. This privacy policy only applies to our website. We recommend reading the privacy policies of other websites you visit. We are not liable for the privacy policies and practices of other websites, even if you reach them through links from our website.

Furthermore, if you linked to our website from a third-party site, we cannot be held responsible for the privacy policies and practices of the owners and operators of that third-party site, and we urge that you review its policy.”

Safekeeping / Gatekeeping

Our website takes all precautions to secure our users’ information. When users submit sensitive information through the website, it is safeguarded both online and offline.

When our registration/order form prompts customers to submit sensitive information (such as a credit card number and/or a social security number), the information is encrypted and safeguarded using the industry’s strongest encryption software, SSL. While on a secure page, such as our order form, the lock icon at the bottom of Web browsers like Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are simply’surfing.’

While SSL encryption protects critical information online, we also take every precaution to secure user information offline. All of our users’ information, including the sensitive information indicated above, is restricted in our offices. Only personnel who require the information to do a specific function (such as our billing clerk or a customer care representative) have access to personally identifiable information.

Employees must input their password to access user information. Finally, the servers that hold personally identifiable information are kept in a secure environment at our co-location site.

Notify of Amendments in the Privacy Policy

If we decide to update our privacy policy, we will announce the changes on this privacy statement, the homepage, and other places we believe are appropriate, so that our users are always informed of what information we collect, how we use it, and under what circumstances, if any, we release it. We will use information in accordance with the privacy policies under which it was acquired.

CONTACT INFORMATION

Customer service is accessible around the clock to provide you with free custom quotations, product information, questions, advice, order tracking, and other services. Send us an email at sales@affinitycustomboxes.com.